FAQ
Material & Quality FAQs
Q1: What materials are AURUMXU INC products made from? A: All of our custom decorative cushion covers and pillowcases are crafted from 100% premium European linen. We select this high-grade material for its exceptional breathability, natural texture, and luxurious feel.
Q2: What are the benefits of choosing European linen for pillowcases? A: Premium European linen is highly durable, naturally temperature-regulating, and exceptionally comfortable. It is built to last and actually becomes softer and more inviting with every wash, making it an excellent investment for your home.
Q3: Are your linen products easy to care for and wash? A: Yes! Our product line features washable linen pillowcases and covers designed for everyday use. Because premium linen is highly durable, it holds up beautifully to regular laundering while maintaining its sleek aesthetic.
Design & Feature FAQs
Q4: What kind of closure do your pillowcases and cushion covers have? A: Our custom decorative cushion covers and pillowcases—including our long bolster covers—feature a refined envelope-style closure design. This eliminates the need for harsh hardware like zippers or buttons, ensuring maximum comfort and a clean, seamless look.
Q5: What is the benefit of an envelope-style closure? A: The envelope closure provides a sleek, uninterrupted aesthetic while securely keeping your pillow insert tucked inside. It also enhances durability, as there are no zippers to break or catch during washing.
Customization & Ordering FAQs
Q6: Can I order a bolster cover in a specific custom size? A: Absolutely. To ensure a perfect fit for your bedding or living spaces, each linen bolster cover is custom-produced to order. We specialize in tailoring our products to meet your exact specifications.
Q7: How do I place an order for a custom long bolster cover? A: Since each bolster cover is custom-made to order, you can specify your required dimensions during the ordering process on our platform, or contact our customer support team directly to assist with your custom measurements.
Q8: Do you offer custom decorative cushion covers for sofas and accent chairs, or are they only for beds? A: Our custom decorative cushion covers are highly versatile! Their clean, sleek aesthetic makes them perfect for elevating living room sofas, entryway benches, accent chairs, or bedroom ensembles alike.
Shipping & Business FAQs
Q9: Because items are custom-produced to order, what is the turnaround time? A: Custom production ensures the highest level of quality control and a perfect fit for your needs. Production times can vary depending on the complexity of your custom order and current demand. Please refer to our shipping policy page or contact us for a current estimated delivery timeline.
Q10: Is AURUMXU INC a manufacturer or a trading company? A: AURUMXU INC is a specialized trading company. We manage the custom sale, quality curation, and distribution of high-end linen pillows, connecting you directly with premium materials and meticulously tailored home textiles.